Connect Group Certifications. Quality and Security as the Foundation for Innovation
At Connect Group, quality, security and data protection are not just regulatory obligations: they are the pillars on which we build every technological solution and every service we deliver to our partners in the social-care and healthcare sectors.
The year 2025 has been especially significant in this area. The companies within the group successfully passed multiple certification and surveillance audits, reaffirming the maturity and robustness of our internal processes.
Below is an overview of these certifications and their relevance to our daily work.
May 2025 Audits
ISO 13485 – Medical Device Quality Management
ISO 13485 is the international standard governing quality management systems for medical devices.
For Connect, which develops digital solutions used in care and clinical environments, this certification ensures that:
- software design and development follow strict, traceable processes,
- comprehensive risk-assessment and control methods are applied,
- end-user safety is a priority throughout the product lifecycle.
Successfully completing the 2025 audit confirms that our solutions meet the highest standards of safety and reliability, providing our clients with the confidence required to support critical care processes.
ISO 9001 – Quality Management System
ISO 9001 is the world’s most widely adopted quality standard.
It certifies that an organisation’s processes:
- are customer-oriented,
- encourage continuous improvement,
- are efficient, documented and consistently applied.
For the Connect Group, ISO 9001 demonstrates that we operate under a mature management model, ensuring high-quality service delivery even in contexts of growth and innovation.
CE Marking – European Product Conformity
The CE marking is required to market products within the European Union.
It certifies that our solutions comply with:
- EU safety requirements,
- applicable directives for medical and digital devices,
- technical and quality controls that guarantee safe use.
Renewing CE compliance in 2025 validates the reliability and safety of our platforms within European healthcare environments.
June 2025 Audits
ISO 27001 – Information Security
ISO 27001 is the leading international standard for information security management.
It defines how data must be protected, what controls must be implemented and how security risks should be handled.
For Connect, it is crucial because:
- we manage highly sensitive and clinically relevant information,
- we host cloud-based solutions used by public and private organisations,
- we safeguard data belonging to residents, professionals and operational processes.
The 2025 audit confirmed that we apply robust security controls, maintain up-to-date policies and operate with a mature cybersecurity governance model.
November 2025 Audits
GDPR Certification – Personal Data Protection
The GDPR is the European regulation that protects individuals’ rights regarding personal data processing.
The certification obtained in November confirms that:
- our data-processing practices are transparent and appropriate,
- strong technical and organisational safeguards are in place,
- we comply with core principles such as minimisation, security and accountability.
This new certification strengthens clients’ trust in our ability to manage highly sensitive information within care environments.
ENS – National Security Scheme
The ENS is the Spanish security standard required for organisations working with public administrations.
Obtaining this certification demonstrates that:
- our information systems meet the highest security requirements,
- we apply advanced controls for availability, integrity and confidentiality,
- incident management, access control and business continuity are handled with robust processes.
For the Connect Group, ENS certification is a key enabler for continued collaboration with public institutions, ensuring that our solutions meet all state-level security requirements.
Quality as the Engine of Innovation
The certifications achieved in 2025 send a clear message: at Connect, innovation is only possible when it is built on strong foundations.
Quality, security and data protection are the elements that allow us to develop advanced technology, support our clients in their digital transformation, and guarantee a safe and trustworthy environment for everyone involved.