HC365 is the new application developed by Connect Informatics to support healthcare providers in their digital transformation journey. It is a modern and comprehensive solution designed to simplify access to healthcare services, enhance the patient experience and optimise operational and administrative processes.
Native integration with the Equipe management system: a single digital ecosystem
The key strength of HC365 lies in its native and seamless integration with the Equipe management system. All operations performed by patients through the app, including bookings, check-ins, payments and document management, are handled directly within Equipe, eliminating manual data entry, duplication and misalignment.
The result is a more efficient workflow, updated in real time and fully aligned with clinical, administrative and accounting processes.
A simple, fast and intuitive experience for patients
With HC365, patients always have the healthcare facility at their fingertips. The app enables users to:
- Register independently or via voucher
- Book visits and diagnostic exams by selecting services or physicians, without phone calls or waiting times
- Complete a fast check-in on the day of the appointment, reducing administrative steps and waiting time
- Manage payments securely, directly within the app
- View the facility floor plan, with clear directions to independently reach the correct clinic or department
All features are available through a single, intuitive interface designed to be simple, immediate and always accessible.
Insurance agreement management
HC365 also supports insurance agreement management, allowing patients to view covered services while enabling healthcare providers to manage insurance-related workflows in an organised and integrated manner. This represents a further step towards a more accessible, transparent and digital healthcare experience.
Medical reports, invoices and full history always available
One of the most appreciated benefits for patients is having all their medical documentation available in a single digital space:
- Medical reports available as soon as they are ready, accessible from anywhere
- Invoices stored digitally, always available
- Complete history of services received
This increases transparency, simplifies information management and enhances the perceived quality of care.
A direct communication channel with patients
HC365 is not just a service app, but also a powerful communication and engagement tool. Healthcare providers can send news, updates and notifications directly to patients, maintaining an ongoing relationship and supporting them over time with useful and personalised information.
A complete solution for digital healthcare
With HC365, Connect Informatics delivers an advanced digital solution that brings together mobile app + management system into a single integrated ecosystem.
The result is a more efficient, organised and patient-centred healthcare model that improves:
- operational efficiency
- communication quality
- patient satisfaction and loyalty
HC365 is not just an app. It is a new way of experiencing the relationship between patients and healthcare providers.
Currently, HC365 is available exclusively for the Italian market.